


Extra Support Services – 24/7 Assistance
At PK Independent Living, we understand that mental health challenges and personal crises don’t always happen during business hours. That’s why we encourage our clients, families, and carers to access 24-hour crisis support services when they need urgent help, emotional support, or guidance during difficult times.
Below is a list of trusted crisis helplines and emergency response services available 24/7 across Australia. These services provide immediate support, counseling, and resources for individuals experiencing mental health distress, suicidal thoughts, family violence, or emotional crises.
Emergency & Crisis Response Services
If you or someone you know is in immediate danger or requires urgent medical attention, please call 000 (Triple Zero) for emergency assistance.
🚨 Emergency Services (Police, Ambulance, Fire) – 📞 000
🚑 Mental Health Emergency Response Line (MHERL)
Provides immediate mental health crisis intervention and can send out crisis teams if needed.
📞 1300 555 788 (Metro) | 📞 1800 676 822 (Peel & Regional WA)
👩⚕️ RuralLink (for Mental Health Support in Rural WA)
For individuals in rural and remote areas needing urgent mental health assistance.
📞 1800 552 002
24-Hour Mental Health Support & Crisis Helplines
24-Hour Domestic & Family Violence Support
🏠 1800RESPECT (National Domestic, Family & Sexual Violence Counselling Service)
Confidential support for people experiencing domestic or family violence, abuse, or sexual assault.
💜 Women’s Domestic Violence Helpline (WA)
Crisis support, emergency accommodation referrals, and safety planning for women and children escaping domestic violence.
⚠️ Men’s Referral Service
Support for men who may be using violence or struggling with anger management.
💙 Lifeline
🧠 Beyond Blue
Offers confidential mental health support for anxiety, depression, and emotional distress. Chat online 24/7 or call anytime.
📱 Suicide Call Back Service
Specialised counselling for people at risk of suicide, those affected by suicide, and their families.
🌐 www.suicidecallbackservice.org.au
🆘 MensLine Australia
Confidential mental health and relationship support for men, including online chat and phone counselling.
👩⚕️ SANE Australia – Mental Health Helpline
Support for people with complex mental health issues and their families.
🧡 Kids Helpline (For Children & Young People Under 25)
24/7 confidential counselling for children and young people via phone, email, or web chat.
📞 1800 55 1800
👶 Parentline (Parenting Support Helpline)
Free, anonymous peer support and counselling for LGBTQIA+ individuals and their families.
Confidential support for parents, carers, and guardians dealing with parenting challenges.
Youth & LGBTQIA+ Support Services
🌈 QLife (LGBTQIA+ Mental Health & Well-being Support)
Alcohol, Drug & Gambling Support Services
🍷 Alcohol & Drug Support Line (WA)
🎲 Gambling Helpline Australia
Confidential, free counselling for problem gambling and financial hardship.
📞 1800 858 858
🚑 Family Drug Support Australia
Additional Support Services
💰 Financial Crisis Support – Salvation Army & St Vincent de Paul
Assistance with emergency relief, food vouchers, housing support, and financial hardship.
📞 13 72 58 | 🌐 www.salvationarmy.org.au
📞 1300 794 054 | 🌐 www.vinnies.org.au
🏡 Homelessness & Housing Assistance – Entrypoint Perth
Support for people at risk of or experiencing homelessness.
📞 1800 124 684
🛑 Legal Aid WA – Free Legal Assistance
Legal help for domestic violence, tenancy disputes, fines, and civil matters.
📞 1300 650 579